Meritage Homes Corporation

Returning Candidate?

Area Construction Manager

Area Construction Manager

Job ID 
2017-4634
Location 
US-TN-Brentwood

More information about this job

Overview

From the homes we build to the careers we offer, we’re about doing things that actually make a difference in your life and the way you live. Meritage Homes is a thriving company that believes in building beautiful, incredibly innovative and energy-efficient homes people adore.

 

We were the first national top 10 homebuilder to have every home we build be 100% ENERGY STAR® certified. And with more than 100,000 homes built, our focus, since day one, has been to build incredible new homes and communities in prime locations for fantastic prices. But more than anything, we build energy-efficient homes and communities for people who appreciate a home being built the way it can, and should, be built. And for the staff at Meritage Homes that make this all possible, we believe in having the same standards of quality and reward that make for an enjoyable career. 

 

When joining Meritage Homes, you and your career can benefit in a number of ways, including:

  • An entrepreneurial work environment that encourages creativity and innovative ideas from every level
  • A competitive drive to be the best
  • Pride in delivering a quality product that benefits people and the environment, superior service, and exceptional value
  • Top-notch benefits
  • The opportunity to further your career in a growing national organization
  • Team atmosphere where every individual is considered a vital asset

 

 

Responsibilities

PURPOSE AND SUMMARY:
To manage new home construction for assigned area, ensuring homes are delivered according to specified cycle time, within allotted budgets, and achieve division and company customer satisfaction goals. And, to effectively manage all Area Construction personnel through implementation and oversight of systems and procedures.

FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES:

Personnel Management

  • Recruit, interview, and hire area construction personnel utilizing Meritage Homes Standard Operation Procedures.
  • Ensure the thorough training of all area construction personnel, i.e. technical training; scopes-of-work, warranty specifications, and customer satisfaction.
  • Continually assess the educational needs of construction personnel and provide internal or external training as necessary.
  • Conduct quarterly Growth Reviews with Construction Managers; set goals.
  • Resolve any employee questions or issues; handle performance problems as necessary.
  • Generate and monitor monthly management reports reflecting pertinent employee data, i.e. Customer satisfaction, cycle time, quality inspections, budgets, etc.
  • Meet with Construction Managers, Project Managers and Customer Care to discuss pertinent issues and maintain open communication.
  • Establish and maintain a career path system for Construction to promote growth opportunities.
  • Make determinations and set criteria on financial incentives to be given to construction personnel.
  • Handle personnel terminations, (after reviewing information with management).

 

Plans and Designs

 

  • Continually review and value engineer plans; make recommendations for improvements/changes.
  • Work with all departments, as necessary, to produce plans and specifications within established time frames.
  • Review and ensure the accuracy, completeness of all plans. Standardize all plans to the highest
    extent possible.

 

Start Process

  • Monitor construction activity to ensure homes are started within the established parameters for both pre-sold and showcase homes.
  • Track and monitor Accounting Release process and performance.
  • Monitor the Start Status Report and recommend priorities.
  • Release homes per established slotting schedule to ensure proper sequencing of starts and closings.

 

Scheduling

  • Monitor the construction personnel's use of the weekly schedule to maximize utilization across the Area/Division.
  • Continually evaluate the effectiveness of the schedule and make recommendations for improvements.
  • Maintain a master schedule and weekly production report for key phases of construction to ensure contractor availability and even flow construction.
  • Monitor cycle time to ensure division goals for building cycle time are met.

 

Construction and Warranty Costs

  • Establish General Construction and Weather Conditions budgets.
  • Monitor hard costs for adherence to budget.
  • Monitor budgets for variances and approve/disapprove all cost variances.
  • Provide input on the creation of all budgets.
  • Ensure Construction personnel document and properly communicate variance data in order to identify take-off and budget problems.
  • Summarize and chart variance data provided by Construction personnel; provide feedback to
    management regarding ways to eliminate or minimize problems.
  • Ensure job site waste is properly controlled.
  • Communicate Key Performance Measures and cost information and the role the Construction
    Managers have in impacting these factors.
  • Continually develop and solicit feedback to determine ways to execute all functions more efficiently to improve overall margins of the Division.
  • Capture Warranty costs by item to identify areas for improvement.

 

Quality Assurance

  • Establish and enforce quality standards for materials, workmanship and final product.
  • Conduct periodic inspections of all homes under construction in assigned area; inspect all aspects of construction including foundation, framing, stucco installations, electrical, plumbing, etc.
  • Review quarterly Avid surveys for actionable items and trends; initiate procedures to resolve
    issues to improve customer satisfaction.
  • Monitor adherence to all phases of the established quality control system; i.e. in-line inspections, final management quality standards inspection.
  • Ensure quality is built into each home in order to minimize warranty issues.
  • Work with the Purchasing Department to establish quality standards for materials.
  • Assist in the resolution of any construction quality issues, which become apparent during the
    construction and warranty period.
  • Ensure procedures for water intrusion and mold remediation are adhered to.

 

Community Management

  • Ensure Construction Managers maintain the established standards for the community regarding
    cleanliness, safety and appearance, i.e. accessibility to homes, erosion control, street cleaning, etc.
  • Ensure all trade partners and employees fully comply with OSHA Regulations and Meritage safety program.
  • Ensure Construction Managers enforce all job site rules and regulations as stated in contractor
    agreements.
  • Ensure field compliance with the community SWPPP
  • Ensure show homes are completed and turned over to sales within established cycle time and are maintained in accordance with division standards.

 

Trade Partner Management

  • Ensure all construction personnel maintain a mutually beneficial relationship between trade partners and the division.
  • Ensure a complete Scope of Work is provided to and reviewed with each trade partner.
  • Ensure new trade partners receive proper training in all division policies and procedures.
  • Provide support to Construction personnel regarding the resolution of trade partner conflicts; make final decisions regarding resolution of issues, when necessary.
  • Solicit feedback from contractors on areas for improvement and ways to strengthen the
    division/contractor relationship.
  • Ensure all trade partners are under contract and are current with all insurance requirements.
  • Establish a system to measure trade partners' performance with regards to quality workmanship, on cycle completion and other standards set for new home construction.

 

Customer Satisfaction

  • Ensure Construction Managers promptly and courteously respond to all customer questions and
    concerns.
  • Resolve any homeowner issues during the construction and warranty process, which cannot be
    effectively handled by the Construction Manager.
  • Review homeowner survey results with respect to the construction process; implement changes or improvements where necessary.
  • Ensure all homeowner contact points, i.e., pre-construction meetings, pre-drywall meetings, homeowner orientations, are conducted according to established procedures.
  • Communicate to Construction personnel the customer satisfaction process and the role they play in that process.
  • Ensure all elements of the Homeowner's Manual are being properly communicated to homeowners; ensure accurate expectations are set with the homeowner for new home maintenance versus warranty items.
  • Work with the Area Customer Care Manager to analyze data regarding recurring warranty problems; implement changes to minimize or eliminate concerns.

 

Construction Management Planning

  • Plan for ways to anticipate and deal with problems or recurring issues in an ongoing effort to minimize crisis management.
  • Use a Manning or Staffing plan to determine Construction personnel capacities, location of field staff, and future hiring needs based on projected sales and growth levels.

 

Secondary/ Miscellaneous Responsibilities

  • Serve as a resource for information regarding all technical issues, questions or problems.
    Assist in managing Home Owner Associations.
  • Stay current on all codes and code changes; communicate information to Construction personnel, as necessary.
  • Post all divisional results publicly; cycle time; customer satisfaction, quality standard inspections; job cost variances, warranty status
  • Ensure house files are maintained for each assigned home under construction, and closed files are transferred to the division for proper storage.
  • Determine who your replacement is. Train and mentor this person so they are available when required in your division or another division in Meritage Homes.
  • Other duties and projects, as assigned.

Qualifications

QUALIFICATIONS:
Education: High School Diploma or equivalent. Degree in Construction Management, preferred

 

Experience:

 

  • Five (5) years experience in homebuilding. A portion of the experience qualifications may be substituted
    by a degree in Construction Management
  • Two (2) years of experience managing Construction personnel on multiple job sites

Knowledge/Technical Skills:

  • Advanced training in one or more trades, strongly preferred
  • Knowledge of homebuilding and construction systems/processes, building codes, and Register of Contractor Standards (ROC)
  • Ability to read and interpret blueprints and other construction plans
  • Good computer skills; proficiency with Microsoft Office applications

Interpersonal/Communication Skills:

  • Strong Communication, Interpersonal, and Customer Service skills
  • Ability to explain complex issues in a manner easily understood by industry personnel and customers with limited knowledge of construction processes or terminology
  • Ability to work with contractors, laborers, employees at all levels, and customers with a high degree of professionalism
  • Excellent problem/conflict resolution skills; ability to influence others and manage conflict in a positive manner
  • Strong leadership skills; ability to set priorities, delegate tasks, train and mentor Construction Managers

Judgment:

  • Sound judgment with the ability to make good decisions under time pressures
  • Accurate; with keen attention to detail while staying clearly focused on the big picture
  • Self directed; takes initiative, proactively addresses problems; can work with minimal oversight

Mental Abilities:

  • Analytical; with the ability to give, receive, analyze information, interpret complex issues to determine the root cause, and determine solutions to produce the desired outcome
  • Highly organized and flexible; with the ability to prioritize numerous details, define schedules, and meet deadlines, with frequently changing circumstances, in a high-volume fast-paced work environment
  • Must be able to deal effectively with outside influences which bring frustration in making everyday
    business decisions

UNIQUE REQUIREMENTS:
Travel:

 

  • Position normally does not require travel out of region, but could travel for meetings or training
  • Frequent local travel between project sites and the Division office
  • Work requires the ability to operate an automobile, a valid state Driver’s License, a personal vehicle, and liability Insurance coverage to meet the standard set by Meritage Homes

PHYSICAL- ENVIRONMENTAL REQUIREMENTS:

Work Schedule:

  • What are generally considered to be normal hours in the homebuilding industry; may include some evening and weekend hours


Work Environment:

  • Work is supervisory in nature and is generally conducted on-site in new communities, away from the Division office
  • Work is performed in all weather conditions; with occasional extended exposure
  • Work includes frequent exposure to dust, dirt, insects, hazardous chemicals and other particulates

Physical Requirements:

 

  • Work requires frequent walking on a variety of surfaces including inclines, stairs, and rough terrain.  Check the frequency for each job requirement.  The definitions provided are for the approximate occurrence of the particular activity.

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