Meritage Homes Corporation

Director Consumer Research

Job ID
2017-4680
US-AZ-Scottsdale

Overview

From the homes we build to the careers we offer, we’re about doing things that actually make a difference in your life and the way you live. Meritage Homes is a thriving company that believes in building beautiful, incredibly innovative and energy-efficient homes people adore.

 

We were the first national top 10 homebuilder to have every home we build be 100% ENERGY STAR® certified. And with more than 100,000 homes built, our focus, since day one, has been to build incredible new homes and communities in prime locations for fantastic prices. But more than anything, we build energy-efficient homes and communities for people who appreciate a home being built the way it can, and should, be built. And for the staff at Meritage Homes that make this all possible, we believe in having the same standards of quality and reward that make for an enjoyable career. 

 

When joining Meritage Homes, you and your career can benefit in a number of ways, including:

  • An entrepreneurial work environment that encourages creativity and innovative ideas from every level
  • A competitive drive to be the best
  • Pride in delivering a quality product that benefits people and the environment, superior service, and exceptional value
  • Top-notch benefits
  • The opportunity to further your career in a growing national organization
  • Team atmosphere where every individual is considered a vital asset

 

 

Responsibilities

Meritage Homes is looking for a Consumer Research Director for our Strategic Operations Group.  This role will develop new business insights through qualitative research across the United States.   This information will help drive Sales, Marketing, Realtor, Product, and Land Acquisition strategies throughout multiple levels of the business.  This role will focus on not just an understanding of what characteristics a future homebuyer is looking for in our homes, but why are they looking for those things in a home.

 

The Consumer Research Director will:

  • Define qualitative behaviors of why people buy a home. 
  • Lead all focus group research initiatives
  • Develop, improve, and/or implement online surveys. 
  • Build out consumer segment profiles
  • Help prioritize the right home features for the right sized home through research
  • Help improve brand recognition and customer experience through research
  • Communicate strategies and findings effectively to upper management

 

This role will engage with other facets and levels of the company to help Meritage make sure that we are planning the homes and communities possible for our future buyers.   

Qualifications

  • A bachelor’s degree with at least 7 years of experience in qualitative or consumer research.
  • Familiar with Project Management. Can handle several projects at once.
  • Experience in designing, deploying, and analyzing in person focus groups.  Previous experience working in a market research firm a plus.
  • OK with traveling for work. Approximately 20% travel throughout the Meritage’s footprint.
  • Professional presentation and strong emotional intelligence skills are a must.  This role heavily focuses on collaboration with both internal departments and external groups in order to influence operational marketing, brand awareness, and realtor strategy.
  • Must possess a strong proficiency in Microsoft Excel, including writing formulas, linking worksheets, using pivot tables, charting data, and formatting.
  • Inquisitive, resourceful, and proactive.
  • Interested in working in a demanding & fast paced environment.

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