PURPOSE AND SUMMARY: To direct the Customer Care process and staff within assigned areas. The Customer Care Manager sets expectations, provides direction and to support to the CC Team to ensure Meritage Homes Standards of Service are attained. Serves as a key representative for Meritage Homes and is ultimately responsible for addressing issues affecting homeowner satisfaction post closing.
FUNDAMENTAL JOB DUTIES/RESPONSIBILITIES:
Education: Minimum High School Diploma, bachelor’s degree strongly preferred
PHYSICAL– ENVIRONMENTAL REQUIREMENTS:
Work Schedule: Work is generally performed during what is considered to be normal business hours, however on occasion may be required to work weekend and evenings
Are you looking for an amazing career opportunity? Well, look no further! At Meritage Homes, we offer a variety of different careers and are dedicated to building beautiful, environmentally friendly homes, that give our customers the most memorable moments with their loved ones. Meritage Homes is a national top 10 homebuilder and a 2018 ENERGY STAR® Partner of the Year in Sustained Excellence for being a leader in protecting the environment and advancing energy efficiency in homebuilding. If you have a self-starter mindset and want to be a part of something great, come join a company that helps people live happier, healthier lives.
When joining Meritage Homes, you and your career can benefit in several ways, including: