Meritage Homes is looking for an Escrow Coordinator to support new home closings for the Tampa Division. The Escrow Coordinator will liaise between Meritage’s sales team and our internal and external lenders to finalize closings. The Escrow Coordinator has the following responsibilities: Closing/Escrow- Responsible for participating in and following up on items discussed in weekly backlog status meetings.- Participate in meeting the budgeted closing objectives.- Schedule closings.- Send out projected completion date/closing letters for each buyer.- Complete and finalize all closing statements (including final sales pricing and other terms) and send out to lenders and title companies.- Advise Senior Management of potential escrow/closing problems while also presenting solutions.- Build and maintain relationships with Sales staff, Lenders and Title company representatives. Communicate directly with lenders and title regarding escrows.- Manage the loan progress report from lenders, follow up with Sales Associates on Buyers that are not in compliance with the contract terms, send letters to buyers for non-performance once the buyer the Sales Associate has occurred, etc.- Provide Buyer, Sales, Lender, Title Company, Design Center, Mortgage, and Construction personnel with the various sales and escrow documents, options contracts and amendment packages.- Update, prepare, copy and distribute Closing Reports.- Receive and review all HUDS before each closing.- Maintain all open and closed escrow files and ensure proper filing.- Order appraisals and PWC as needed. Sales Responsibilities- Generate weekly, monthly and quarterly sales reports to include traffic, closings, gross sales/cancellations and other ad hoc reports.- Responsible for the initial review and processing/distribution of all Purchase Agreements and Exhibits, ensuring any errors are corrected; copy and distribute to Sales, Lender, Buyer and Title.- Ensure accuracy of and daily updates to SalesForce and Enterprise One systems.- Review all Purchase Agreements prior to presenting to Finance Director.- Process customer deposits.- Notify Sales Director on all homebuyer issues and/or problems when brought to management attention.- Respond to calls from Buyers, Sales, Lender, Title Company, Design Center, Mortgage, and Construction personnel; resolve or refer to appropriate person or department.- Monitor and ensure the sales department is in compliance with all audit requirements.- Implement/maintain all corporate-approved sales documents.
What the position involves for YOU: - Provide ongoing management and monitor all phases of construction in new home projects to include the start, finish and closing of new homes.- Assist with coordinating on-site construction activity for the scope of work for all trades.- Supervise the warranty-service work of laborers and subcontractors at several home sites within a community.- Inspect subcontractors work for quality standards.- On warranty repairs, ensure all building codes, Register of Contractor Standards (ROC), and Meritage Home standards of quality are met. Resolve quality control issues as they arise.- Participate in the 10 step AVID-Customer Satisfaction process in assigned communities.- Assist as time permits with the inspection process. Conduct walk-through inspections and other scheduled inspections with the homeowner.- Conduct Quality Assurance walks on homes nearing final orientations.- Communicate safety standards to laborers and subcontractors; enforces safety regulations on all job sites.- Manage customer expectations during the construction process through the homeowner orientation.- Interacts daily with various departments of company, subcontractors, homebuyers, homeowners, and city inspectors.- Manage assigned warranty claims in an organized and methodical manner.- Manage paperwork flow to include updating reports, tracking customer sign offs, etc.- Manage warranty reports to assure prompt-professional service to our homeowners.- Interact with customers and interpret warranty claims vs. Meritage warranty manual.
The Meritage Homes Internship program allows driven college/grad students the opportunity to gain experience with a National New Home Builder leading to possible future opportunities within the Meritage Homes family. You will work in an environment that fosters learning and allows you to take responsibility to help our team lead the way in our Green Building initiatives. The internship program uses your pursuit of education to drive you to a company where you can take your in class learning to hands-on applications. Meritage will work with your school schedule, because we value education as much as you do. You will work side by side with top professionals and executives as you start your career. The Construction Intern will manage the new home construction process within assigned communities. Responsible for ensuring homes are delivered within specific cycle time and budget targets as well as customer quality expectations when closed. Responsible for maintaining customer satisfaction goals and providing needed customer care/warranty services in assigned communities. The Construction Intern will work with and learn: - The permitting and building inspection process through the local jurisdiction(s)- Building plans, materials and specifications- All Meritage processes required to build our homes- Proper scheduling and quality improvement systems- Storm water pollution prevention and safety programs- Customer satisfaction programs including all customer points of contact- The Meritage Green System- The Meritage Customer Service program
The Meritage Homes Internship program was created to allow driven college/grad students the opportunity to gain experience with a National Top Builder and future opportunity within the Meritage Homes family. You will work in an environment that allows you to learn and take on responsibilities to help our team lead the way in the Green Building initiatives at Meritage Homes. Use your pursuit of education to drive you to a company that can afford you the opportunity to take your in class learning to hands on applications. We work with your school schedule because we value education as much as you. You will work side by side with top professionals and executives to prepare you for a great start to your career.
FL - Tampa
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