The Meritage Homes Internship program allows driven college/grad students the opportunity to gain experience with a National New Home Builder leading to possible future opportunities within the Meritage Homes family. You will work in an environment that fosters learning and allows you to take responsibility to help our team lead the way in our Green Building initiatives. The internship program uses your pursuit of education to drive you to a company where you can take your in class learning to hands-on applications. Meritage will work with your school schedule, because we value education as much as you do. You will work side by side with top professionals and executives as you start your career. The Construction Intern will manage the new home construction process within assigned communities. Responsible for ensuring homes are delivered within specific cycle time and budget targets as well as customer quality expectations when closed. Responsible for maintaining customer satisfaction goals and providing needed customer care/warranty services in assigned communities. The Construction Intern will work with and learn: - The permitting and building inspection process through the local jurisdiction(s)- Building plans, materials and specifications- All Meritage processes required to build our homes- Proper scheduling and quality improvement systems- Storm water pollution prevention and safety programs- Customer satisfaction programs including all customer points of contact- The Meritage Green System- The Meritage Customer Service program
The Meritage Homes Internship program was created to allow driven college/grad students the opportunity to gain experience with a National Top Builder and future opportunity within the Meritage Homes family. You will work in an environment that allows you to learn and take on responsibilities to help our team lead the way in the Green Building initiatives at Meritage Homes. Use your pursuit of education to drive you to a company that can afford you the opportunity to take your in class learning to hands on applications. We work with your school schedule because we value education as much as you. You will work side by side with top professionals and executives to prepare you for a great start to your career.
Your role is vital to the success of the organization; below are the key areas of focus within your function that will help deliver business results:- Develop strategic business plan for Purchasing Department designed to ensure attainment of divisional direct cost goals and other corporate measures on key items such as VPO targets.- Divisional responsibility for all 'on-site' purchasing operations including establishment of job cost budgets, plan development, bidding, estimating, specifications, options, rebates, firing Subcontractors and negotiating contracts.- Plan for cost increases or decreases in commodity items such as lumber, drywall, insulation, et al., and continually search for contractors/vendors who can build homes at the best price, best quality, and are able to maintain production schedules in order to maintain the company's competitive position.- Ensure the division has a large diversity of Subcontractors and quality suppliers with an emphasis on "best value" performance.- Partner in driving the selection process with HR by identifying talent from competition and interviewing as needed.- Continual evaluation of purchasing agent performance, including goal-setting (long and short term), evaluation of performance against these goals, follow-up - improvement programs and regular progress reports - feedback.- Coordinate with Accounting and Legal to prepare contracts and related documents, confirm that pay schedules and amounts coordinate with accounting requirements. Ensure proper execution of all contracts and binding documents in compliance with all audit requirements.- Provide a direct cost look forward at a minimum of once a month to alert management of possible and imminent price increases on the horizon.- Protect all backlog and sold homes from price increases.
- Focus on Meritage Homes AVID results in the direction of the Customer Care Team; work product of incumbent significantly impacts the company’s AVID survey score.- Review/act on all new homeowner surveys.- Hire, supervise, and direct the work of the Area Customer Care Team.- Provide ongoing product and customer service training, and support to the Customer Care Team. - Ensure the CC Team expedites minor and major home repairs within “the spirit” of the new home warranty guidelines, the Register of Contractor (ROC) standards, and in accordance with customer service standards set by Meritage Homes.- Administer a pro-active customer service program.- Work in conjunction with Community Construction and Sales Managers to establish a team approach to Customer Satisfaction.- Understand the manufacture’s recommendations for the use and application of their products; provide ongoing training to the CC Team to ensure they understand product features and warranty provisions, and can explain/demonstrate them to new homeowners.- In conjunction with the Customer Care Managers/Associates, provide oversight of the work of subcontractors and vendors; ensure the quality and timeliness of work performed; resolve issues in a proactive manner and, as necessary, determine when payment should be withheld. - Audit, verify and approve for payment, purchase orders for work completed that is deemed not to be the responsibility of a Subcontractor and/or Trade Partner; ensure cost effective resolutions to customer warranty and satisfaction issues.- Budget responsibility.- Ultimately responsible for resolving issues that have been elevated from a Customer Care Team Member, unsatisfied homeowner, homeowner association, or subcontractor.- May perform on-site QA inspections and initiate follow-up calls/meetings with the homeowner.- Compile and review various reports - Special projects and assignments, frequent and ongoing
FL - Tampa
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